You’ve gotta understand how marketing leads to sales

  • buy- trade something for something else
    • not necessarily money
      • read (time trade)
      • share (reputation trade)

The buying cycle

  1. Customer looks for help
  2. Get a taste for you and what you do
  3. Gorge on your stuff
  4. Buy

Exposure to an ad

The first time people look at any given ad, they don’t even see it. The second time, they don’t notice it. The third time, they are aware that it is there. The fourth time, they have a fleeting sense that they’ve seen it somewhere before. The fifth time, they actually read the ad. The sixth time they thumb their nose at it. The seventh time, they start to get a little irritated with it. The eighth time, they start to think. “Here’s that confounded ad again.” The ninth time, they start to wonder if they’re missing out on something. The tenth time, they ask their friends and neighbors if they’ve tried it. The eleventh time, they wonder how the company is paying for all these ads. The twelfth time, they start to think that it must be a good product. The thirteenth time, they start to feel the product has value. The fourteenth time, they start to remember wanting a product exactly like this for a long time. The fifteenth time, they start to yearn for it because they can’t afford to buy it. The sixteenth time, they accept the fact that they will buy it sometime in the future. The seventeenth time, they make a note to buy the product. The eighteenth time, they curse their poverty for not allowing them to buy this terrific product. The nineteenth time, they count their money very carefully. The twentieth time prospects see the ad, they buy what is offering.

  • This is called effective frequency
  • Exposure builds reputation
  • Step missing from The buying cycle
    • a win before the buy
    • Experiencing a win lowers the number of required exposures
    • nothing opens wallets like results

The buying cycle flow chart

  • ebombs are free to make and live forever
  • ebombs are tiny fixes
  • the more you write, the more on-ramps to get customers on-board
  • What if your audience doesn’t research?
    • If just trying it doesn’t work, they will start seeking

First Try! Come up with 5 marketing topics for…

Come up with 5 blog post topics from the thread at What to do with client that takes weeks to respond? : freelance

  • What could go wrong if you don’t start with a contract
  • How to communicate effectively with clients
  • How to avoid being ghosted by clients
  • How to know clients will ghost you before you even start working with them
  • How to spot a good client (and a bad one)
  • What I learned from my first bad client
  • Why you should always get a deposit for every client project
  • 50 excuses clients give for not paying on time
  • Why your client is ignoring you
  • When to use email vs. phone for client communication

Learn the Ebomb Recipe that WORKS

  • ebomb = educational content marketing

A good ebomb:

  • answers a question
  • proves you understand them
    • be very specific
  • add a call-to-action to join your list

Exercise: Come up with as many potential ebomb concepts as you can from just one thread

  1. How to stop worrying about non-billable time
  2. Which non-billable tasks are actually necessary for freelancers?
  3. How much time should I spend on billable vs. non-billable?
  4. What should I be billing for as a freelancer?
  5. What should I not be billing for as a freelancer?
  6. How to manage time spent communicating as a freelancer
  7. Should I bill for time spent communicating as a freelancer?
  8. How to carve out time for yourself from your busy freelancing schedule
  9. How to avoid overworking as a freelancer
  10. How to maintain work/life balance as a freelancer
  11. How to efficiently manage contractors in your freelance practice
  12. How many contractors is too many for your freelance practice
  13. How to wrangle task switching as a freelancer
  14. Task switching will destroy your productivity
  15. How to track time on your freelance projects
  16. The best apps for freelance time tracking
  17. You should be charging for tasks you aren’t currently charging for
  18. Charge your client to figure out WTF they want you to do
  19. Workstation ergonomics for freelancers
  20. How to work fewer hours while still paying your bills
  21. How to freelance away from home cheap or free
  22. The best freelancing work schedule

Virtual Hot Seat: How good are your ebomb topics?

30x500 Ebombs Virtual Hot Seat Workbook and Cheat Sheet.pdf

Comparison to Eliza

  • Eliza included stuff about getting clients moving
  • Her items are more click-baity like titles where mine are more rough ideas for topics
  • “in 10 minutes a day” is a good hook
  • Cute

Comparison to George

  • George’s are hard to read and understand
    • may not be a native English-speaker
  • Some seem like re-statement of the exact same topic idea
    • particularly the task switching ones
  • George goes further afield with the “healthy and tasty dinners in less than 15 minutes” topic
  • Again, more clickbaity than mine

Teacher feedback

  • If you could write a book about a topic, it’s not specific enough for an ebomb
  • Once you’ve picked a topic
    1. narrow it by choosing an angle on the topic
    2. narrow again by choosing a specific fix to provide
  • give them something specific to do, even if it’s only in their head
  • no win, no ebomb
  • choose the fix for the problem you’re going to write about before you start

Comparison to Amy and Alex

  • Their notes are rougher concepts than Eliza’s and George’s (which were presented as post titles in many cases), but they’re even rougher than mine
  • In one case, they note the type of information they’re delivering: experiment/how-to
  • Most allude to the fix, except for those which are “guides” which are a bit more nebulous

Analyze my own

Which topics could become a full book or product?

  • How to manage time spent communicating
  • How to avoid overwork
  • How to carve out time for yourself from your busy freelancing schedule
  • How to maintain work/life balance
  • How to manage contractors

Which are specific and small?

  • How to stop worrying about non-billable time
  • Which non-billable tasks are actually necessary for freelancers?
  • How much time should I spend on billable vs. non-billable?
  • What should I be billing for as a freelancer?
  • What should I not be billing for as a freelancer?
  • Should I bill for time spent communicating as a freelancer?
  • How many contractors is too many for your freelance practice
  • How to wrangle task switching as a freelancer
  • Task switching will destroy your productivity
  • How to track time on your freelance projects
  • The best apps for freelance time tracking
  • You should be charging for tasks you aren’t currently charging for
  • Charge your client to figure out WTF they want you to do
  • Workstation ergonomics for freelancers
  • How to work fewer hours while still paying your bills
  • How to freelance away from home cheap or free
  • The best freelancing work schedule

What single fix will I give?

Fixes listed in the order the topics appear in the list

  1. Bill enough for billable time to pay for non-billable
  2. tracking time, regular communication, marketing and sales
  3. number of hours for each
  4. list of billable tasks
  5. list of non-billable tasks
  6. Too broad. Could give multiple fixes for this.
  7. Yes
  8. too broad
  9. too broad
  10. too broad
  11. too broad
  12. way to figure out a number
  13. several answers that would help
  14. Just a sort of manifesto. No fix here, except making the reader realize this is a bad idea.
  15. Harvest
  16. This is a list of fixes, so maybe not good ebomb material?
  17. list of tasks to charge for
  18. description of discover engagement and how to execute (maybe too much for single ebomb?)
  19. maybe this should be divided into desk, keyboard, mouse, etc
  20. too broad (or charge more 😅)
  21. list of places you can freelance (coffee shops, libraries, parks)
  22. not sure what I was thinking here 😅

What will be their tiny win?

  1. Less anxiety about non-billable
  2. peace of mind, knowing they aren’t wasting time (or things to eliminate if they are)
  3. adjust their schedule (or know theirs is OK)
  4. Know they aren’t giving something away they should be charging for
  5. inverse of above
  6. ?
  7. Confirmation/understanding
  8. ?
  9. ?
  10. ?
  11. ?
  12. Confirmation/understanding
  13. ?
  14. Understanding and ways to minimize task switching
  15. Instructions for how to track time
  16. ?
  17. Less money lost
  18. Less time non-billable
  19. Feel better after work
  20. ?
  21. get out of rut
  22. Better balance

Action Challenge! Create your very first REAL ebombs

Challenge Part 1 - Collect 10 questions from your audience’s watering holes (approx. 1 hour)

Getting a web dev job without a CS degree painstorming

Challenge Part 2 - Ebombs on Easy Mode (approx. 1 hour)

Challenge Part 3 - Ship an ebomb! (Approx. 10 mins)

Done!